This Privacy Policy explains how Lemonae, Inc. ("Company," "we," "our," or "us") collects, uses, shares, and protects personal information when you use the Lemonae platform. By using Lemonae, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
We use collected information to:
We will not use your personal information for purposes materially different from those described in this policy without providing notice and, where required by law, obtaining your consent.
We comply with the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR) where applicable, and other applicable children's privacy laws.
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a user indicates they are under 13, we will:
If we discover that a user under 13 has created an account without parental consent, we may restrict the account immediately, request parental verification, or delete the account and associated data.
Parents and guardians may contact us at [email protected] to review, correct, or request deletion of their child's personal information, or to revoke consent for further data collection.
For users between 13 and 17, we apply additional privacy protections including limited data sharing and restricted advertising.
✅ We do not sell personal information of any user, including minors.
We may share information with:
All third-party service providers are contractually required to handle personal information in accordance with this policy and applicable law.
We retain personal information only as long as necessary to provide the service, enforce policies, and comply with legal obligations. When data is no longer needed, we delete or anonymize it.
Users may request deletion of their data at any time (see Section 6). Data related to minors is deleted promptly upon verified parental request or upon account deletion.
Depending on your location, you may have rights under applicable laws including GDPR (EEA and UK), CCPA/CPRA (California), COPPA (United States — for children under 13), and other applicable state or national privacy laws.
These rights may include:
📬 To submit a request, contact us at [email protected]. We will respond within 30 days. We will not discriminate against you for exercising your privacy rights.
We implement industry-standard security measures to protect personal information, including:
No system is completely secure. In the event of a data breach that affects your personal information, we will notify affected users and relevant authorities as required by applicable law.
Lemonae, Inc. is based in the United States. If you access the platform from outside the United States, your personal information may be transferred to and processed in the U.S. or other countries whose data protection laws may differ from those in your jurisdiction.
Where required by law (e.g. GDPR), we use appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission and Data Processing Agreements with all relevant service providers.
By using the platform, you consent to the transfer of your information to the United States and other countries as described in this policy.
We may use cookies and similar technologies to remember user preferences, analyze usage patterns, support safety and fraud prevention, and deliver relevant content.
We do not use behavioral advertising cookies for users under 18. Users can control or disable cookies through browser settings.
Some browsers include a "Do Not Track" (DNT) feature that signals your preference not to be tracked across websites. Because there is no uniform standard for how DNT signals should be interpreted, we do not currently respond to DNT browser signals. We will revisit this position if a consensus standard is established.
We do not display behavioral or targeted advertising to users under 18. We do not sell personal information to third-party advertisers.
For eligible adult users, we may display contextual or interest-based advertising. You may opt out by adjusting your account settings, using industry opt-out tools (e.g. NAI, DAA opt-out), or contacting us at [email protected].
We may update this Privacy Policy periodically. Changes will be posted with a new effective date. For material changes, we will provide advance notice via email notification, in-app notification, or prominent notice on the platform.
Your continued use of the platform after changes take effect constitutes acceptance of the updated policy. If you do not agree with the changes, you may delete your account.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
🍋 Lemonae, Inc.
Privacy inquiries: [email protected]
General inquiries: [email protected]
Mailing address: 251 Little Falls Drive, Wilmington, Delaware
We aim to respond to all privacy inquiries within 30 days.